The NSI team seeks to provide excellent user support. We do so through different methods. Our intent is to provide thoughtful responses to questions about the NSI and its use. In general, most questions an individual has is a question that many people may share. Therefore, we favor correspondence that is open to the public to read the response. Some questions contain sensitive information, please consider the content of your question when choosing the appropriate means to contact us. If it is possible to phrase the question clearly without sensitive content, please choose a public forum for the question so that the community can benefit from the response.