Bug Reports
The Hydrologic Engineering Center (HEC) makes every effort to fully test it's software before releasing it for general use. Testing includes an extensive validation process where results computed by the program are compared to independently developed solutions. However, problems sometimes escape the extensive battery of tests used to certify a new version. If the user encounters a problem, please take the time to send HEC a bug report. The report must be written and should be submitted directly to the HEC-WAT team at: hec.wat@usace.army.mil or submitted to the HEC Discourse support forum. Users outside of the U.S. Army Corps of Engineers should review our Support Policy page.
The bug report should include the following information:
- HEC-WAT program version, found in the "About HEC-WAT" entry of the Help menu.
- Operating system and related details of your computer.
- Area of the program where you found the bug.
- Description of the things that caused the bug, including menu selections, buttons pressed, or data entered.
- If possible, a limited set of study files that demonstrate the bug or otherwise document the behavior in a reproducible manner.
Someone on the development team will examine the bug report and try to reproduce the problem in the HEC test environment. You may be contacted to provide more details or to send a copy of the project you were working with at the time the problem first appeared.
Suggestions
New features in the software are funded by several sources: the USACE Science and Engineering Technology (SET) program pays for software maintenance, USACE Research & Development Directorate for major development and enhancements, and special projects for District offices or their local partners for project specific needs. If you are part of USACE, you can request a new feature through one of these channels. If you do not know who to contact in your chain-of-command to begin the process, please contact CEIWR-HEC and we will reply with an appropriate Point-of-Contact for your office.
The HEC-WAT development team has some discretion to suggest features to the two groups listed above. Our decision to make recommendations is based on, (1) monitoring industry journals publishing research in hydrology, and (2) recurrent expression of user needs and suggestions. When the same need or suggestion is expressed by many different users, then CEIWR-HEC recommends it for inclusion in the software. Priority is given to new features that affect most users. If you have an idea for improving the software, you may e-mail the development team at: hec.wat@usace.army.mil.
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